Hearth & Hill
A trusted home for every patient folder, keeping clinical notes, scans, visit histories, and NHIS-ready references together for Ghanaian care teams.
The Problem
Patient records shouldn't live in five different places.
Across clinics and hospitals in Ghana, patient information is fragmented — paper folders, separate scan archives, verbal handoffs, and disconnected systems. The result is slower care and avoidable claims delays.
Scattered patient folders
Paper folders, handwritten notes, and digital records live in separate places across departments — none of it connected.
Scan and image retrieval delays
Lab results and radiology reports filed separately from clinical notes create gaps in care continuity.
Claims documentation gaps
NHIS claims require complete, accurate documentation. Disorganized records slow pre-authorization and payment cycles.
No connected visit history
Care teams lack immediate access to prior diagnoses, prescribed treatments, and referral records for returning patients.
The Product
One connected patient folder.
Hearth & Hill brings everything related to a patient into a single, organised structure — clinical, administrative, and claims documentation working together.
Patient Profile
Demographic record, registration history, and unique patient identifier — always current and accessible to authorised team members.
Visit Notes
Structured encounter notes from nurses, doctors, and specialists — timestamped, attributed, and linked to the patient record.
Diagnosis & Treatment
ICD-referenced diagnoses, prescribed medications, dosages, and treatment plans attached directly to each encounter.
Lab, Scan & Image References
References to lab results, radiology reports, and imaging attached to the encounter — so nothing gets separated from the clinical context.
NHIS Claim Documentation
Claim references, pre-authorisation tracking, and tariff codes organised alongside clinical records — ready when claims teams need them.
Audit Trail & Timestamps
Timestamped access logs and document history for every patient folder, supporting accountability and compliance review.
The Workflow
From patient encounter to claim-ready documentation.
A simple, connected flow — designed around how clinic and hospital teams actually work.
Register Patient
Create a patient profile with demographic details and a unique identifier. Returning patients are matched automatically.
Record Encounter
Nurses and doctors document the visit — chief complaint, vitals, clinical notes, and clinical decisions — attached to the patient record.
Attach Scans & Documents
Reference lab results, radiology reports, and images directly within the encounter record. Nothing filed separately.
Review Claim References
Claims teams review diagnosis codes, tariff references, and pre-authorisation status — all in context, alongside the clinical record.
Prepare NHIS Documentation
Generate and submit NHIS-ready documentation from a complete, verified patient folder — reducing errors and back-and-forth.
Security & Privacy
Built for the responsibility of clinical data.
Patient records are sensitive. Hearth & Hill is designed with access control and accountability as defaults — not afterthoughts.
Role-based access control
Each team member — nurse, doctor, administrator, claims officer — sees only what their role permits. Access is granular and auditable.
Complete audit trails
Every record view, edit, and status change is logged with a timestamp and user identity. No action goes untracked.
Secure document references
Scans, lab results, and clinical documents are referenced securely. Access links are controlled, not open.
Data compartmentalisation
Patient data is isolated by facility and department. Administrative records, clinical notes, and claims data are kept appropriately separate.
Minimal data exposure
Users see the minimum data required for their task. Sensitive fields are restricted to authorised roles only.
Accountability at every step
Care team actions are traceable. From patient registration to claim submission, the record reflects who did what and when.
Hearth & Hill is infrastructure software designed for clinical and administrative teams. It does not store raw imaging data — it maintains secure references and structured clinical records. Data handling practices are designed to align with the expectations of healthcare facility governance in Ghana.
Ghana & NHIS
Designed for how Ghanaian clinics actually work.
Hearth & Hill is not a generic hospital information system adapted for Ghana. It is built from the ground up around the practical documentation and claims workflows that clinic and hospital teams here navigate every day.
NHIS reimbursement depends on documentation quality. When clinical records are complete and organised from the point of care, claims teams work from verified information — reducing rejections and delays.
The National Health Insurance Scheme requires clinics and hospitals to maintain accurate, complete patient and encounter records for claims processing. Hearth & Hill structures documentation around these requirements — not around generic EMR conventions.
Paper-first environments
Many clinics still operate primarily on paper. Hearth & Hill works alongside paper workflows — digitising what can be digitised, referencing what cannot.
Multi-role, multi-shift teams
Clinic and hospital teams operate in shifts. Hearth & Hill ensures the incoming team has the same view of a patient's record as the outgoing one.
NHIS documentation requirements
Ghana NHIS claims require specific documentation — diagnosis codes, clinical justifications, and verified encounter records. Hearth & Hill organises these from the point of care.
Tariff and pre-authorisation tracking
Pre-authorisation workflows and tariff codes are embedded in the record process — not handled separately after the fact.
Request a Pilot
Let's start with your facility.
We're working with a small number of clinics and hospitals in Ghana on an initial pilot. If your facility is dealing with fragmented records or claims documentation gaps, we'd like to hear from you.